Old dog, new trick

Two months ago I started coaching a 50+ year old DC with a big set of bad habits and some questionable attitudes. That's a bad combo that usually spells a bad result. He told me he was an "old dog." Oh, oh, not good.

But he also wanted to ad an extra 100 visits a week to his practice and was willing to sign up and make the effort. Our first conversation quickly got to "what are you willing to change to get what you want?" Then he said the magic words "I'm a client. I'll do whatever you tell me to."

I've been a consultant for 25 years and I've heard that line before, but to my amazement, he was not only sounding, but acting serious. Before you knew it, we found his number one problem: he was being late for everything. He squirmed a little, but admitted that it was a huge problem, he needed to change. We went right to work.

To make a long story short, by showing up early he gets done early. Go figure. AND there's a lot more time for the things like new patients, paperwork and working with his CAs. Practice is more fun

Result? A 22% increase in just 60 days. I can hardly wait for this "old dog" to learn another trick. He and I will take over the world. Think about it.